Brought the vacuum for our daughter after reading a number of reviews. Was a bit nervous about Roboguy because some of the reviews were very negative. But reckon that could be old news, as we have had nothing but great customer service and fast delivery.
The vacuum developed a fault (would not move properly) and filled out the online form. Got a call in a couple of days, returned the vacuum and they fixed it very quickly. Changing a number of additional components at the same time, and then sent it back via courier.
The thing was gone for a week.
Great product, cleans really well, and good service.
TonyH